Calibrate CEO Jennifer Johnson co-authors a chapter of a new book that examines the impact and effects of the COVID-19 pandemic on legal personnel, and the strategies law firm leaders need to consider and adopt to thrive in the new legal ecosystem that will follow.
Chapter 3: Professionalizing business talent, authored by Jennifer Johnson, CEO and founder of Calibrate, and Erin Meszaros, chief business development and client service officer at Eversheds Sutherland, discusses the professionalization of business services talent.
“The world is changing and so is the talent needed for a law firm business services group to really rise to the next level. With the focus on innovation and change, it only seems right that you would build a team of diverse individuals who have in-house legal services experience as well as those with non-legal services experience. This chapter focuses on strategies to support the need for business services professionals from non-legal backgrounds to really maximize a team’s efforts, as well as realize the benefit of bringing those non-legal and legal backgrounds together.”