If you can’t measure it, you can’t manage it. Calibrate can help you define the critical Key Performance Indicators (KPIs) and metrics to measure the true performance of your firm’s efforts, including how those efforts help bring new business through the door.
Effective Performance Measurement
Setting the appropriate KPIs and metrics allows you to properly manage your team’s efforts towards the overall goal – be it increased profitability, lead generation, data governance, or other critical objectives. Calibrate can assist you and your team with:
- Clearly defining overall business objectives
- Identifying KPIs for your stated objectives
- Developing metrics to accurately measure the work across your team/department
- Combining cross-functional metrics (Marketing, Finance, HR, etc.) to paint a clearer picture of your firm’s overall performance
Realization and the Three Bears… or “What’s Real About Realization?
Is realization all it’s cracked up to be as a law firm performance metric? Calibrate Managing Director David Schaefer recounts a parable.