Performance Management

What We Do > Leadership Advisory > Performance Management

A  law firm business strategy is supported by its objectives, but are you measuring progress against those objectives effectively?

If you can’t measure it, you can’t manage it. Calibrate can help you define the critical Key Performance Indicators (KPIs) and metrics to measure the true performance of your firm’s efforts, including how those efforts help bring new business through the door.

Effective Performance Measurement

Setting the appropriate KPIs and metrics allows you to properly manage your team’s efforts towards the overall goal – be it increased profitability, lead generation, data governance, or other critical objectives. Calibrate can assist you and your team with:

  • Clearly defining overall business objectives
  • Identifying KPIs for your stated objectives
  • Developing metrics to accurately measure the work across your team/department
  • Combining cross-functional metrics (Marketing, Finance, HR, etc.) to paint a clearer picture of your firm’s overall performance

Review any current objectives, KPIs and metrics in place


Identify gaps in measurement framework


Develop additions and modifications to measurement framework


Change management with firm and/or department leadership


Integrate new measurement framework into reports, dashboards, etc.

Realization and the Three Bears… or “What’s Real About Realization?

Is realization all it’s cracked up to be as a law firm performance metric? Calibrate Managing Director David Schaefer recounts a parable.

Related Insights

Building a Balanced Scorecard for Performance Measurement

| Business of Law, Case Studies | No Comments
While planning for the implementation of a new firm-wide strategy, the Executive Committee of a mid-sized law firm realized that…

Reinvigorating Strategy to Drive Execution

| Business of Law, Case Studies | No Comments
The incoming COO of an Am Law 200 firm was charged with driving the execution  of the firm's business strategy. …

Firm Shifts Its Partner Compensation Model

| Business of Law, Case Studies, Compensation | No Comments
An Am Law 200 firm’s lockstep partner compensation structure had a high billable-hours threshold.  This structure acted as a disincentive…

Partner Compensation: Put It In Writing

| Business of Law, Compensation, David Schaefer, Future of the Legal Profession | No Comments
Make sure your law firm's partner compensation policies have been captured in writing and are in sync with your strategy,…