Calibrate ID

Call to Action for Universal Inclusion

Achieving success for clients does not rest solely on the shoulders of the lawyers and billable teams.

It is also driven by an ecosystem of Revenue Enablers™ that includes business services professionals who are not billable: HR, IT, Finance, Marketing/BD, Facilities, Administration and more. These professionals may comprise up to 50% of a typical law firm’s total headcount.

But a recent Calibrate poll showed that only 55% of law firms allow business services professionals to participate in their programming for affinity groups, and only 26% include them in their alumni communities.

By failing to address the need for diversity and inclusion enterprise-wide — or as we call it,  “Universal Inclusion” — law firms are only partially delivering on the full commitment that clients want and expect. Diversity, equity and inclusion must encompass all of the talent inside the walls of a law firm — not just the lawyers.

Introducing Calibrate ID

Calibrate’s annual research program, Calibrate ID, aims to measure and understand inclusion and diversity (defined in terms of gender, race, LGBTQ+, disability, and military service) among business service professionals at Am Law 200 firms. The first-of-its-kind study seeks to address inclusion and diversity efforts at law firms more holistically and to foster innovation.

The research will allow participating firms to:
  • Gain a clear and factual understanding of the current state of diversity in their business services roles, documented in a Diversity Scorecard.
  • Benchmark specific goals, accountability measures and performance indicators for diversity in these positions across the profession.
  • Understand the value of true inclusion within the lifecycle of recruiting, promotion, and retention.
  • Participate in a consortium of solution-oriented law firms to solve for results.

2021 Charter Firms

“Participating in this important research will help BCLP and the wider legal community better understand how to create a truly equitable industry and environment where everyone, lawyers and business professionals, feel able to bring their true selves to work, each and every day.”

Steve Baumer
Co-Chair | Bryan Cave Leighton Paisner LLP

“This research is important to the entire legal community. We recognize that clients expect diversity and an inclusive workplace from their law firms, and furthermore, we expect this of ourselves.”

Paul Eberele
Chief Executive Officer | Husch Blackwell LLP

“Creating a diverse and inclusive culture in a law firm can’t be limited to our partners and associates – it has to include opportunities for the professionals who are equally integral to running our business successfully.”

Roger Wylie
Managing Partner| Kilpatrick Townsend LLP

Ballard Spahr
Confidential Am Law 100 firm
Confidential Am Law 200 firm

Hear from the Charter Firms

You’re invited to view this recording of the College of Law Practice Management’s webinar on DE&I in law firms, featuring Calibrate’s Jennifer Johnson and representatives from Calibrate ID charter firms Kilpatrick Townsend, Bryan Cave and Ballard Spahr.

Join the panelists for a lively discussion surrounding the need for all-inclusive diversity efforts in law firms and learn how your firm can begin positioning itself to respond.

For more information

Calibrate ID provides an evergreen benchmark that empowers firms to cultivate a truly inclusive culture with understanding, appreciation, and celebration of all its lawyers and professional staff.

To learn more about this critical research program and how your firm can benefit, we invite you to download the Calibrate ID brochure.

To inquire about participation, contact Jennifer Johnson, CEO, Calibrate.

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